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Set up the camera sharing feature so you can share access to your camera with other family members or friends. If you have multiple access points, please make sure they are using the same password. The hub (KH300/KH310) supports both KC300 and KC310 at the same time, the maximum limit of the cameras connected is 16 cameras for 1 hub. Note: Currently, there is no plan to support the OS such as Windows phone, Kindle or Kindle Fire, and the Kasa App is only available on mobile devices but not computers. Please double check your phone has connected to your main routers Wi-Fi and can access the internet. Kasa 4MP 2K Security Camera Outdoor & D Security Camera Pan/Tilt So your devices are still staying connected to your network, they are losing connectivity to the cloud. 5 Tips To Fix It. Relocate the camera in case there is any other device that may have interference with it. All rights reserved. Add the Kasa camera: a) Ensure the camera is next to the hub. Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. Note: Format your microSD card in the Kasa Smart app before using it. Download the Kasa app from the App Store or Google Play store and sign in to your account. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? Q7.3: How many Kasa cameras can be managed by one account? Copyright 2023 TP-Link Corporation Limited. Set up motion and sound detection so you can be alerted when movement is detected around your camera. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. These cookies are necessary for the website to function and cannot be deactivated in your systems. (4) Select Use my Internet connection (VPN). Q6.6: How can I download a Kasa cam clip to my PC? To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. 6 Things To Do To Fix It. Make sure your Wi-Fi router is broadcasting at the correct frequency. The TP-Link Kasa Spot Pan Tilt KC410S indoor security camera gives you a 360-degree view of whatever room you place it in for under $50. Unfortunately, it doesnt support to turn on/off the camera on the Kasa App at present. Q6.3: How can I delete recordings of Kasa camera from Kasa APP? Best Outdoor Security Cameras of 2023 - MSN For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. 1. These include: By connecting a Kasa Camera to Wifi, you can easily monitor your home or office from any location. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, KC310S2 , KC120 , KC300S2 , EC70 , KC110 , EC60 , KC100 , KC200 , KC310 , KC300 , KC115 , KC105. Double-check the password of the Wi-Fi you input, you may verify it by forgetting the router network in the Wi-Fi settings on the phone and connecting your phone to the Wi-Fi again. All rights reserved. Kasa uses Amazon Web Services (AWS) for cloud infrastructure and storage. Set up the two-way audio feature so you can hear and talk to people or pets in the room. Watching the live feed of Kasa cameras through Google Assistant will use your internet traffic as its a Cloud-to-Cloud service. Connecting a Kasa camera to a Wi-Fi network for enhanced security surveillance is a great way to keep your home and family safe. Step 4 tap Choose from Pre-configured Devices. But if you cannot see the camera when you are outside, please refer here for some troubleshooting. Plug your Kasa Cam into a power socket. 6 Ways To Fix It. Learn more Dont show again. Final Thoughts. Once the blinking is done, your smart switch or plug has been factory reset. Find the RESET button, press and hold the RESET button to reset the kasa camera. Copyright 2023 TP-Link Corporation Limited. 4. (6) Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. Receive notifications about motion or sound alerts. A wireless range extender is similar to a wireless repeater, but it is designed to increase the range of a wireless signal, rather than amplify it. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one . Before connecting your Kasa camera to your home WiFi, it is essential that you research the available security features that come with the product and take the necessary steps to ensure your security. If you feel your Kasa camera is too sensitive, please navigate to the camera Device Settings page on the Kasa App, then tap Privacy and Sensitivity where you can find settings to change the sensitivity of the detection to a lower/higher level. If you have an iPhone, please flip up the hardware switch on its left side. Your browser does not support JavaScript. Now, open the app and log in using your login credentials. TP-Link takes your privacy seriously. Four: Add an Extender or set up a mesh network. Most importantly, however, the actual streaming experience would be affected by the surrounding wireless interference and the signal strength, even when the bandwidth is enough. Kasa cameras offer advanced features such as facial recognition, people detection, and remote zoom. We'd love to get your feedback, please let us know how we can improve this content. 5 ways to fix Kasa camera not recording. Users can view and manage the Kasa camera once they link the camera successfully to the TP-Link Cloud server and the System LED on the camera is solid green. Select: Kasa Spot Pan Tilt. This restricts access to your wifi network to only those devices that have been authorised by you. How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60 - YouTube There are several risks associated with connecting your Kasa camera to wifi: It is important to take these risks into account when connecting your Kasa camera to wifi, and to take all necessary steps to ensure the security of your device. You can reset it any time.FIND US AND FOLLOW US:Facebook: https://www.facebook.com/TPLinkTwitter: https://twitter.com. How To Connect Kasa Switch To Wifi | Connect TP Link Light - YouTube Our camera's 2-way audio is half-duplex. Ability to share video footage with family and friends. Wait for a moment, the app will check for updates as well. Try forcing the Kasa APP to close and stop it from running in the background. By following the steps outlined in this article, you can quickly and easily connect a Kasa camera to your Wi-Fi network and enjoy the peace of mind that comes from knowing your home is protected. How do I connect my Kasa to a new Wi-Fi? Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. This camera is a weather-resistant, HD camera that can be used both indoors and outdoors. 1. Step 3: Follow the instruction on the Kasa app to power on the Kasa Cam, and wait for the light to blink orange and green. Solution 8: Reset the router. You need to format the Micro SD card on the Kasa app. The downloaded clip will be saved in Photos on your phone, then you can sync it to your PC. No, the Kasa camera does not support RTSP or ONVIF protocol. Step 2: Tap "+" button to add a Kasa Cam, select "Add a Device", and choose "Cameras" icon according to your model number. Connecting your Kasa camera to wifi offers a number of benefits, such as: Once you have successfully connected your Kasa camera to your home WiFi network, there are a few additional setup steps that you need to take in order to make sure that your camera is ready to use. *Note: For cameras that support SD cards, you can Save your footage using a Micro SD card (sold separately) and play back with your Kasa Smart APP. All Kasa Cams come equipped with a built-in microphone and speaker for two-way communications. Kasa Cam KC120 doesn't recognize WiFi connection - TP-Link Q7.7: How long is the Kasa Cams power cord? Release the Hold to Talk button when youve finished talking and you'll hear a chime as well. There is a possibility that the filter got stuck. How to Connect Kasa Camera to Wifi for Enhanced Security Surveillance This camera is designed to be used indoors, and offers features such as two-way audio, night vision, and motion detection. Start Setup Tap the button in the Kasa app and select Cameras > Kasa Spot Pan Tilt. [General] Tapo C110 2K Resolution Wi-Fi Camera. Q&A of functional explanation or specification parameters, Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. By completing this form you confirm that you understand and agree to our Privacy Policy. A factory reset reverts the camera to the original settings it had when the device was purchased, this process can fix persistent bugs and common issues like connectivity problems. Q6.5: Can we delete the 24/7 recording on Kasa App? Open the Kasa Smart app, and log into your cloud account. How To Move Your Kasa Device To A Different Wi-Fi Network Launch it again, wait a few more seconds to see whether you can go to the next step to connect to the Kasa Cameras Wi-Fi. All Kasa cameras will list on the Camera page of the Kasa App and you are allowed to view all of them by just sliding up and down. 3) Power up Camera. 3. 3. Please turn it on for the best experience. The Kasa Camera features two-way audio, allowing you to communicate with anyone in the monitored area. Alexa Keeps Turning On By Itself? The Kasa App provides you with step-by-step instructions for mounting it on wall. Q1.4: What are the frequencies used for Kasa Cams? This helps protect your network from unauthorised access. The Kasa cameras only support WEP and WPA/WPA2 encryptions. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, KC310S2 , KC120 , EC70 , KC110 , EC60 , KC100 , KC200 , KC310 , KC300 , KC115 , KC105. There are many causes of Wifi interference including physical obstructions, such as brick walls and floors, also wireless gadgets such as speakers, cordless phones or walkie-talkies (and more), nearby Wifi networks and kitchen appliances can also be a cause of interference. 1. Hereon, follow the instructions given by the app. Step 5 You will have an option Reset my Device or Dont Reset my Device. How To Connect Kasa Camera To New Wifi - oursafetysecurity.com 2. Youll also need a Wi-Fi network that broadcasts on the 2.4GHz frequency band. Please turn it on for the best experience. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 Click on the red dot, and the manual recording will be on. Q7.10: How do I turn on or off the green LED on the front of the Kasa camera? Please turn it on for the best experience. Create a strong, unique password for your wifi network. The steps are as follows: Primarily, install the Kasa app on your mobile phone. Tip 3: Connect to the right frequency and reduce interference. 5. Wait till its light blinks orange and green. Q6.2: Why can't I use the manual recording feature on my Kasa Camera? From the live view screen (portrait or landscape) you can push the Hold to Talk button to start a conversation. Kasa KC410S | Kasa Smart What should I do if I fail to configure the Kasa Cam? | TP-Link What should I do if I fail to configure the Kasa Smart Wire-Free system? Tap your camera and go to the Devices Settings page. The general configuration steps of a Kasa Camera are as follows: 1. Q4.4: Does the Kasa camera supports RTSP streaming or ONVIF protocol? There is no option on the Kasa APP that allows you to adjust the volume or mute audio. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, HS103P3 , HS103P4 , KL60B , HS103P2 , KL130 , LB130(E27) , KL420L5 , HS107 , KC105P2 , KL400L10 , ES20M , HS105 KIT , LB230 , HS103 , KC411S , HS300 , HS105 , KL135 , LB110 , KC120 , HS110 KIT , HS220 , KP100 KIT , KC200 , HS100 , KC125 , KC400 , LB100(E27) , KL50 , KP100 , EP10 , LB100 TKIT , LB200 , LB120 , KP105 , KC300S3 , KP303 , KC300S2 , HS110 , KL125P2 , KL125P4 , KP400P2 , HS100P3 , KL50B , EP40 , KC420WS , KL110 , KL400L5 , EP40A , HS200P3 , EP10P2 , LB120(E27) , EP10P3 , KL110B , EP10P4 , KP105P2 , KL130B , KL430 , KC310S2 , KP105P3 , LB130 , KP115 , KC310S3 , EC70 , KD110 , KC100 , HS200 , KC300 , KC105 , KS220M , HS110P3 , KP400 , KL120 , KP125 , KP200 , HS100 KIT , KP405 , HS210 KIT , LB100 , KP401 , KL430E , KL125 , KC110 , KL60 , EC60 , KC310 , HS210 , KC410S , KC115 , KS230 KIT. If the audio is muffled or there is noise/echo when watching the live view or recorded videos of the Kasa camera, try below troubleshooting steps. PRODUCTS . No, it doesn't support deleting the 24/7 recording. Q5.1: How to adjust the volume of the Kasa camera from the Kasa APP? 2. Like any other smart cam, Kasa may encounter some connectivity issues that may cause your device to lose many functions such as remote control, voice control, uploading videos to the cloud, sending notifications to your smartphone, accessing the live view, and more. Copyright 2023 TP-Link Corporation Limited. In consideration of your extranet traffic and performance, the live feed will stop after 10 minutes. To change the Wi-Fi channel on a Kasana camera, connect it to the WiFi on your router. All video streams and activities associated with your Kasa Cam are private and can only be viewed by those signed into the Kasa Account. [Blog] Multi-Gig Ethernet: What is it, and how to set it up at home, [General] Aginet Config | Set Your Own Default Settings in Batches, [Blog] What is a VPN client? Case 2 Unable to Connect to Your Camera Wi-Fi, This error message indicates that your phone cannot find and connect to the camera Wi-Fi. You can also access your camera and videos remotely from any device with an internet connection. 3) If you are using the SD card recording, all 24/7 videos will be saved to the SD card at the same time. Try forcing the Kasa APP to close and stop it from running in the background. It is important to ensure that your Kasa camera is securely connected to your wifi network to protect your camera and other connected devices from potential cyber threats. 4. How To: Link KASA Devices to GOOGLE Home/Assistant in 2-minutes (2019 Edition) - YouTube 0:00 / 2:50 How To: Link KASA Devices to GOOGLE Home/Assistant in 2-minutes (2019 Edition) Jake. All rights reserved. The Wi-Fi setup network will have Kasa_Cam in its name. Also set the sensitivity of detection. Sorry, the deleted recordings of the Kasa Cam are irreversible since they were completely removed from TP-Link Cloud Server. 2. Please try clicking on Try Again to refresh the Wi-Fi list. Then tap Remove Device in the bottom.Your camera will be removed from your Kasa account and restored to factory settings. *Note: Be aware that selecting RESET MY DEVICE will restore your camera to factory defaults, and will delete all activity and clips associated with your camera. Save my name, email, and website in this browser for the next time I comment. 7. Select your cameras location (e.g. Wait till its light ring blinks orange and green. The APP will search for CamHiPro cameras on the LAN, click on the searched camera, then click Add to. Will the clips triggered by motion/sound be uploaded to the cloud server or saved to the SD card? You may need to adjust the media volume on your phone directly. living room, bedroom, etc.). This prevents unauthorised users from accessing your router settings remotely. 2. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. If you have multiple access points, please connect the camera to the main router to give it a try. Receive instant alerts through the Kasa app when your camera detects motion or sound activity. Changing the router location is also important to let your Wifi signals reach all your device, or you can add a Wifi-range extender if your house is big and the router signals cant reach all your gadgets. Q4.1: How to view Kasa camera on a computer? How to set up my TP-Link Smart Plug Switch via Kasa After configured, you can watch the live feed from any Kasa cameras via a spoken command, and you can refer to this link to know the commands the camera support. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. 4. 1. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Download the Kasa app on your smartphone or tablet and create an account. Class 10 is one of the faster speed classes of SD card flash memory. The Kasa Camera has a night vision mode which allows you to monitor the area even in total darkness. Once the Kasa Camera is connected to Wifi, you can remotely monitor your home or office from any location using your smartphone or tablet. With its motion detection, two-way audio, night vision, live streaming and cloud recording features, the Kasa Camera offers a wide range of benefits for home and office security. Once you have met the system requirements, the next step is to download the Kasa App. How to Set Up a TP-Link Kasa Cam - Support.com TechSolutions Enable Record Audio if you want to also record sound during recording. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. So make sure that your Wifi network information is updated on your Kasa app. Real-time access to your camera feed from anywhere in the world. After you create your account youll be sent a verification email to complete the registration process. If you are still having problems connecting, try rebooting your router, camera, and/or computer. Unauthorized access: Unauthorized users may gain access to your Kasa camera, compromising your security and privacy. Login the Kasa App with your cloud account. One: Connect to a 2.4 GHz channel. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security, The Kasa app will guide you step-by-step during the initial configuration, however, you may not be able to get through all the steps due to some interference. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. 2. a. If you need further assistance contact TP-Link Customer Support here. Check if there are any advanced settings on the router blocking the Kasa Camera, such as Access Control, MAC Filtering, etc. Kasa also offers a Wireless Camera, designed to be used wireless. 1. Follow the steps below, here take KC300S2 as a demonstration: 1. How Do I Reconnect My Kasa Smart Switch To Wifi? 2) If the Kasa app is connected to the other Wi-Fi network when you watch the Live stream of the KC camera, or if you are viewing the camera on multiple phones at the same time, you can watch the Live stream for 10 minutes, then you will be prompted to continue. The Kasa Camera can record and store footage in the cloud, allowing you to access it anytime. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. Click on the red dot, and the manual recording will be on. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security. Power on the Kasa camera. 3) Use the third-party device such as Google Home Hub, Echo show, fire TV to watch the Live stream of KC camera, it will be disconnected automatically when it arrives in 10 minutes. Given that this process can take several minutes for each device, it can take a couple hours to reconfigure all the devices. Connect back to your router Wi-Fi and finish other camera settings. Q7.12: Why can't I hear the sound of the camera when clicking the Hold to Talk button on the camera? The built-in microphone and speaker connect you directly to the action. Launch the Kasa app anywhere anytime when you want to see the camera. Be The First To Get Exclusive Deals & News. Five: Update the Kasa switch firmware. Check the wireless network settings on the router, make sure the 2.4Ghz Wi-Fi is on and is not Hidden, change the encryption method to WPA2 with a password to give it a try. Input the password of the Wi-Fi, and connect the camera to it. Learn how to setup a TP-Link Kasa Cam (KC100 & KC200 & KC120) simply with the Kasa Smart app. Try placing one of the cameras as a DMZ in the router to see if the router firewall may be blocking it when the issue happens. 2. If you want to continue watching, take the Echo show as an example, you need to ask it to show again by voice command "Alexa, show me the [Camera Name]". Simply connect an Ethernet cable from your router to the camera. Case 1 Connect to Wi-Fi or No internet. All rights reserved. Kasa will look for your Kasa Cam automatically, and it will take about a minute. Check if the phone is connected to the router Wi-Fi and has internet access. Its suggested to use an SD card which read and write speed is Class 10 or above to work with the KC105/KC115, if the SD card is Class 0/2/4/6 card, we cant promise it will work properly with the KC105/KC115. Best Wireless Home Security Cameras of 2023 - Consumer Reports Below well take a look at some of the most popular options. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). Kasa Camera Not Connecting To WiFi. Fix Here! Seven: Turn your phone Wifi On.