The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. The server received an invalid response from the upstream server while trying to fulfil the request. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Surcharge value for percentage cannot be greater than 100. This field should only contain alphanumeric characters and must be 100 characters or less. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. This URL must be http:// or https:// and be no more than 255 characters in length. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The VPSProtocol value is outside the valid range. Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. Only whole numbers of Yen are acceptable. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. A valid value is required in the format 123.123.123.123. Original transaction was not a billing agreement. The Amount you are passing has more digits after than the decimal point than is allowed. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. You must check your code to ensure that you only use a fully qualified URL. If any other characters or spaces are being passed or provided, then you will receive this error code and message. Hot Network Questions MBS benchmarking The location of a single object in empty space lvresize command doesn't increase size of lvm . Please ensure that you only use a fully qualified URL. 1 Answer. You will need to check your code to ensure that your server is not sending more than 10 characters within this field. Fail Repeat Transaction in SagePay with NOTAUTHED cannot be more than 50 if is not provided. Cannot retrieve contributors at this time. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. A credit or debit card number must be entered in the card number box provided on the payment screens. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. The start date you have supplied is after the end date. When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. 3 User on the Card Details Entry Page. 2. The Authorisation process timed-out. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. Sage Pay Error Codes and its Cause with Solution - Sage Tech Support You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. The Authorisation has been declined by the bank. Support | Sage account | Sage US The Success URL value will need to be provided within your crypt string when posting your transaction registration. This vendor's rules require a successful 3D-Authentication. 1800 995 085 IE You will need to check the URL to which you are attempting to send your POST to. The Billing Firstname contains invalid characters. This URL must be http:// or https:// and be no more than 255 characters in length. The Amount is outside the mininum and maximum limits. It is likely that you are submitting several email addresses which is therefore generating this system message. You will need to check your code to ensure that you have supplied this value in the Vendor field. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Complete the Opayo Reporting setup to enable refunds. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. This URL must be http:// or https:// and be less than 255 characters long. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. . The Contact Fax contains invalid characters. The Delivery City contains invalid characters. The ReleaseAmount larger the original amount. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. 3D Secure Authentication | Elavon Developer Portal You must also ensure that there are no spaces within this card number. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. You will have to check the content of this field ensuring that no invalid characters are also contained. This field can contain up to 200 characters. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. Provided token id does not exist in the system. The CardHolder field in the transaction registration POST can only contain up to 50 characters. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. The supplied is not available on any merchant accounts associated with this vendor account. The following language code(s) are either not valid or not supported: . Making statements based on opinion; back them up with references or personal experience. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. You will also be able to contact Sage Pay support and provide them with the card type, card-issuing bank and the first nine digits of the card. Incorrect Percentage value entered. This Refund would exceed the amount of the original transactaction. A valid value is required,this must be value between 0 and 100000.00. Cannot refund mobile transactions for this acquirer. SagePay provides a secure online portal called My SagePay where you can set fraud protection rules, find records of all transactions, and (depending on access privileges) even make refunds directly. This URL must be http:// or https:// and be no more than 255 characters in length. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. If the address is longer than 200 characters, you will receive this system message. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. The total value of all REFUNDs can never ever exceed the original transaction value amount. The expiry date of the card that you have entered on the payment pages is in the past. More than 50,000 rows returned. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. This URL must be http:// or https:// and be no more than 255 characters in length. XML root node should be vspaccess. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. Has the Melford Hall manuscript poem "Whoso terms love a fire" been attributed to any poetDonne, Roe, or other? If you are passing any other characters, or spaces, you will receive this error. Dear Sir, I'm a developer and i'm deploying Authorize.net ARB API to client website. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. The issue is normally associated when you are attempting to automate these actions. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. The message POSTed to the Sage Pay system was of an invalid type. The difference between the and value must be no greater than 50. A valid value is required,this must be value between 0 and 999999999.99. This is an important field as it allows us to identify and process the transaction through your account. The Delivery Address2 contains invalid characters. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. Integrate Your Own Form | Elavon Developer Portal You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. I tried removing the base64_encode function but this didn't have any impact. AVSCV2 rule not added. Extracting arguments from a list of function calls. You must enter the address to which the card being used is registered in the card address box provided on the payment page. Both the key and password had to be base 64 encoded. You will need to enter the CV2 or card security code on the payment pages in order to continue. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. Should be between 2.00 and 2.22. The BillingAddress field which you have provided is longer than what is allowed. Enter your new email address and select Continue. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. whose number you've supplied in the CardNumber field. You will only be able to perform three attempts in order to gain a successful authorisation. The request was well-formed but contains invalid values or missing properties. cannot be before this month. An active transaction with this VendorTxCode has been found but the Amount is different. The CardStart date that has been entered is not a valid month and year combination. This field is compulsory and must be passed. What does "up to" mean in "is first up to launch"? The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. Please use the mobile device. Either provide the user with access to the chosen or select another which the user has access to. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. E.g. The card type field contain a value which specifies the card that is being sent to us. The Billing Address1 contains invalid characters. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. The currency field can only accept the ISO - 4217 codes. An ERROR has occurred on the Sage Pay System. can not be less than 8 characters. Authentication values are missing, https://github.com/joeratzer/opayo-admin-and-reporting-api-client. Provided vendor name does not exist in the system. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. Any values provided which is not numeric will generate this system message. A VendorTxCode has not been provided within your transaction registration. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. If no value is entered here you will be presented with this error message. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. The resource requested is no longer available and no forwarding address is available. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save. The check digit invalid. Exceeded the allowed amount of commands to execute. You must supply one of the following nodes with this command, either OR . The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. A transaction is unable to be registered without this information. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). 3DSecure not working in testing environment #47 - Github The DeliveryFirstnames value is Too long. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. You will need to check your code to ensure you are submitting the correct value. The command cannot be run for the vspvendorname provided. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Incorrect Fixed value entered. The document/file requested by the client was not found. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. Please contact support@sagepay.com if you need this reset. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. A transaction is unable to be registered without this information. The TxType field determines how the transaction will be processed by the Sage Pay system. Please use format dd/MM/yyyy HH:mm:ss. e.g. ie $key = base64_encode("My Integration Key:My Integration Password"); Client IP address is restricted by the vendor. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). This system message is generated when you have not supplied the correct value in the VPSTxId field. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. If you are providing a value which has more that 200 characters then you will receive this system message. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. This URL must be http:// or https:// and be less than 255 characters long. 0345 850 0195 UK. The Authorisation attempt was Declined by the cardholder's card-issuing bank. Refunds are not allowed for this payment type. Please ensure that you only use a fully qualified URL. VOID operation is not supported for PAYPAL transaction. The request was unsuccessful because the URL specified is longer than the server is willing to process. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. SagePay will request card authorisation if 3DS authentication was successful. access_denied: This error occurs when the Sage Accounting business user chooses not to authorize your app. Incorrect Fixed value entered. Opayo merchant session key. Authentication values are missing Currently if the error happens, the module each time will return 'INVALID Status response from SagePay' without logging anything what exactly happened. If total energies differ across different software, how do I decide which software to use? You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other . You can only AUTHORISE an AUTHENTICATED transaction. Find centralized, trusted content and collaborate around the technologies you use most. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. Please provide different value. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. A valid card number has not been supplied in the Card Number field. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. Why in the Sierpiski Triangle is this set being used as the example for the OSC and not a more "natural"? The card is not yet valid. Please try a different card. This is a required field and needs to be sent with every transaction you register with Sage Pay. Please email support@sagepay.com with this error. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. Error parsing the request XML. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. The RelatedSecurityKey does not match the original transaction. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. The method specified in the Request-Line is not allowed for the resource identified. The Transaction was cancelled by the customer. No successful transaction found within this duration. Success! The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. PSD2/3DSecure2/Sagepay v4 support #135 - Github The encryption method is not supported by this protocol version. c# - Web.Config custom section returns null - Stack Overflow You will need to check your code to ensure that the currency type is the same as the original transaction. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. The RelatedTxAuthNo does not match the original transaction. This field can contain up to 10 characters. I got the integration key and password from opayo (sagepay) - the test environment. The Vendor or Vendorname format is invalid. The Delivery Address contains invalid characters. The VendorName is invalid or the account is not active. 2. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. Invalid command. You will need to check your code to ensure that the field is sending the correct code.