Balance historic museum tours with rain forest hikes to 400-foot waterfalls. Enjoy dining near the water in one of Lahaina's finest eateries offering fresh breakfast dishes sure to please your palate. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. | Please refer to your resorts Property Update page for specific information regarding local government mandates that may currently be in place. Not addressing their owner complaints seems to be an ongoing theme with this company. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. They would not even allow us to use our points to purchase car rental vouchers!! Just a short 10-minute drive away, Foodland Farms Lahaina offers a wide selection of local produce and ready-made food to go. What really makes us mad is that we are retired and now our maintenance fees are more than the taxes on our home which is crazy. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. Visit Northside Park and enjoy a game of tennis, a pick-up game of soccer or head to the Northside Pool to cool off! ReadMore, Try a popular inter-island tour. Let us help you make the most of your trip to Maui. I'm a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. The pool is safe for kids; in fact this is a very kid-friendly resort. Children 12 and above are considered adults at this property. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Marriott daytime and overnight guests can now reserve cabanas, pool chairs, and more with just one click thanks to iPoolside. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. Own a timeshare at The Westin Nanea Ocean Villas? He turned out to be a valet arking attendant. PLEASE JUST FIX THIS SCREW UP PROMPTLY and email me to that effect.Its a pretty telling thing when your own members cannot get an issue taken care of in a timely manner per telecon. Aloha 771jones, Mahalo nui loa, thank you very much for such highlighting Samoa and our friendly staff. Our facility employs the latest technology in 3D CAD design to allow you to see your project before the construction phase, avoiding . That seemed strange as there seemed to be almost o o e else around. The Westin Kierland Resort Safe. Happy Hour is from 3 p.m. to 6 p.m. daily. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. This is not what was promised and I told my daughter I would not sign this contract and that we should cancel. Checkin:4p.m. | Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. 371 Rentals from $421/night Guests can enjoy a Please download an updated and supported browser . We found this unacceptable after traveling 4000 miles expecting a better view. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Chat is only available when logged in and within 90 days of your arrival date. Samoa Leilua got us our room and did a fantastic job accommodating us, super helpfulshe spoiled us! We are so disappointed in MVC; we really thought the brand name alone stood for some level of integrity. ReadMore, Go below in dry, air-conditioned comfort ReadMore, The ultimate evening relaxation. I am disappointed with Marriott and their Vacation Club team. We were told we were going to learn about all the additional perks and benefits. I am a Marriott hotel user, and have Titanium Elite status. TELL US WHAT YOU THINK Have you visited on a past trip to ? The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, HI. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Practically everything that theyve told us was either false or misrepresented. Upon checking into our room my wife discovered that the microwave was not cleaned. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. We were TOLD Our unit would increase in value. There was an offer, there was acceptance, (which I have paid) and there has been no consideration. Please note: any rate that includes breakfast is for 2 guests only. Check out some of our favorite top Maui picks for ideas on how to plan your trip. Timeshare & Villa Rentals in K'anapali Beach, HI | Vistana Valet couldn't find our car one day. Today was quite the twist. Your positive review will surely put a smile on their faces. Days. We invite you to learn all this unique resort has to offer and to be inspired to discover nanea. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. Therefore, my status should have been moved from Executive to the Presidential Marriott. Phone:808-662-6300 Travel photos and stories(and upload your own). Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. We were told.to come back in 15 minutes to check. Well we had never been told about this insurance and why would we even think we would need insurance when we are "owners"???!!! 3 Resales from $55,000. ReadMore. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Warn other, do not do business with Marriotts timeshare divisionin fact stay away from all Marriott properties if this is what they let their timeshare division get away with! The Westin Nanea Ocean Villas, Ka'anapali is a lively vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. Took a while to get it. My last stay was this pact Jan and heres what happened. There is also a washer and dryer in the villa and detergent and softener are provided. When booking more than 9 rooms, different policies and additional supplements may apply. We are also not convinced that it is not purposeful in nature. ReadMore, Try the newest craze in Hawaii. Health officials and medical experts have recommended, among other things, that individuals engage in physical distancing. They gave us a complete runaround when we tried to work with them to get out. | And through the years there have been pros and cons but mostly good. Real-time inventory management and booking software by RealTime Reservation LLC. We maintain relationships with the top tour operators on the island and provide on-site, hassle-free booking. The current status of resort amenities and services is subject to change at any time. We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. Cost: Complimentary. Lacked customer service. The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. ReadMore, The way Maui was meant to be enjoyed. We were told.to come back in 15 minutes to check. Plus, my Bonvoy status should be . ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. ReadMore, See the sunrise by bike or motorcoach. Westside Pool,specializing in apartment swimming pool maintenance since 2001. Property is on or right next to the beach. Post your timeshare at The Westin Nanea Ocean Villas for rent or sale in less than five minutes! Location: Main Pool Email address is required. Checkout:10a.m. I give Marriott a negative rating for all the lies and predatory gimmicks they pulled on me and my wife. ReadMore, One of the ultimate Maui excursions. If Bill Marriott truly cared about his dedicated customers like us, he would have their customer support team respond and refund us as we had requested (and they rejected). We DID NOT cancel - the resort cancelled! We were then brought to an additional area to go over our registration. It quickly turned into a sales pitch to book a further meeting. Timeshare & Villa Rentals in Scottsdale, AZ | Vistana The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply: Resorts Outside of the United States, USVI, and Puerto Rico. No help was offered or given.They would not help us, cancel us or refund us. Enjoy full access to resort amenities and services, with the famed Kaanapali Beach just steps away. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Resort Status | The Westin Nanea Ocean Villas - Vacation Club I truly regret being talked into buying these timeshare weeks and am planning to do whatever I can to get out of them once and for all. All lies. The manager Mr Pedro Vargas took three more days to finally contact me. Westin Naneo - Maui Forum - Tripadvisor Your contribution should be yours. 200 Nohea Kai Drive, Lahaina, Hawaii, 96761-1985, United States, 96761-1985 What a sweetheart! The number of vacation locations is limited, and availability is extremely low unless you buy a tremendous number of points at a cost only very wealthy people can afford. Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. E-mail: [email protected]. Guests submit their subscores and their overall scores independently theres no direct link between them. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. We also ensure all reviews are published without moderation. Raise a glass at these homegrown breweries. Essentially pre-paying for travel was possibly the biggest selling point for us, and we had clearly been lied to. We did. Ipoolside Maui Rentals Ideally, we'd publish every review we get, positive and negative. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. You will be subject to the third partys terms and conditions and privacy policy. Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. All prices in U.S. dollars unless otherwise stated. Ask dorubere about The Westin Nanea Ocean Villas, Ka'anapali. It goes against our guidelines to offer incentives for reviews. Nothing is ever free!! You are only blocked from performing the attempted action on the live website, known as "Production". We also discovered that in addition to our points, we would have to pay a substantial amount out of pocket. We will be looking into the legalities, on that subject matter as well as the lack of disclosures regarding the loan terms including the Truth in Lending not being explicitly or obviously reviewed at the point of purchase.Regardless of the name on the sign, they clearly do not care about their brand, reputation or looking out for the elderly. The villa room, a 2 bedroom with full kitchen and living area and lanai was very nice. Terms & Conditions | That seemed strange as there seemed to be almost o o e else around. By the way, if you need to sell you will get pennies on the dollar. At the end of the day a king-size Westin Heavenly Bed ensures deep, undisturbed sleep with multiple layers of refreshing down bedding. Returned in 30 minutes and were told yet another story. Seems repairs eeded to bbe made. Visiting the pool involves health and personal . We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. Jade was also very helpful. It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. We use OUR portable vacuum to save YOUR equipment. All in all, we can't recommend Westin Nanea Villas now. There's no capacity for cribs at this property. We also later found out that our children would be responsible for the mortgage and maintenance fees upon our passing. Warning: This site requires Javascript to function properly. Marriott Vacation Club Reviews | Read Customer Service Reviews of We requested other accommodations and were told they were booked but would try to find something. Our children will inherit the property (lie, they will simply get bills).We upgraded 3 times, chasing the dream that the Sheraton/Marriott employees were selling. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, childrens pool and play area, two plunge pools, whirlpool spa hot tubs, three oceanfront cabanas and a WestinWORKOUT fitness studio. !I insisted on speaking with hotel manager about this ordeal. We were wrong. As the official on-site property management company, Honua Kai Resort & Spa offers luxury hotel-style services, amenities, and benefits that you will not get when booking through another property management company or independent owner. Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. ReadMore, Prime snorkeling and water sports await. Almost every location if fully booked. From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. Enjoy complimentary wireless Internet in all villas, and public areas. INU POOL BAR, Lahaina - Restaurant Reviews, Photos - Tripadvisor At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. The infinity pools give bathers a sense of continuity with the ocean that is 200 feet below the Westin bluff. 17028365900. I beg you, avoid buyer's remorse and run away as fast as you can. We went to the pool bar as the restaurant was closed. ReadMore, Astonishing magic with a Maui flair. Guests can enjoy various activities in the surrounding area, including golfing, horseback riding, outrigger canoeing and snorkeling. A wonderful, relaxing vacation at Kaanapali's newest resot! Northside Park has something fun for the whole family! To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. At your convenience, we kindly ask for you to call our main hotel line and ask for the Manager on Duty. Vistana Signature Network is a registered Exchange Program. RESERVE POOL SEATING AND CABANAS. RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. The views are terrific, the facilities are modern and luxurious, the on-site restaurants offer delicious food! ReadMore, Hang ten with the sport of kings." Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. Not so. The Westin Las Vegas Hotel, Casino & Spa. Phone:808-662-6300 We were told.to come back in 15 minutes to check. When the sun sets behind the palms of Ka'anapali, sink into your Westin Heavenly Bed. I told them to send a hard copy of the contract for me to review before I would agree to this deal. Certain services and amenities may be reduced or unavailable as a result. Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. More recently the quality of the resort has declined to unacceptable lows. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. The Westin Maui Resort & Spa The maintenance fees for a week we purchased years ago costs us $222 for a single night stay. It had residue of Pizza or sauce from previous guests. Fuel your day in Lahaina, Maui with a Starbucks coffee and fresh pastry. Find out what food and drink options you could be enjoying at this property. The Westin Nanea Ocean Villas, Ka'anapali is a vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. A new way to share and get vacation recommendations on vistana.com. We are pleased to learn that your ohana (family) had a rejuvenating stay. Repairman arrived and said we can not use this shower until he finishes repairs. Contributions should be appropriate for a global audience. It looks like the rate you selected is not available. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Absolutely incredible stay. Discover the island of Maui's breathtaking beauty, culture and unique activities during your stay. Then wanted us to sign a form that we would attend - no go. We were told.to come back in 15 minutes to check. Our very first vacation with Marriott using our points and it was horrible, they customer service was horrible and a when asked for a supervisor to call me back - no one ever did! If my reservation says resort view, what does that mean? Amazing customer service, brand new resort! Oh snap! Discover stylish villas with like-home amenities. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Approximate prices in EUR for a 1-night stay, The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. I have contacted Marriott Vacation Club and Marriott Bonvoy about this issue on several occasions and the only information that I am receiving is that we are working on it. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. To learn more, please see destination-specific information below and reference our Face Covering Requirement information. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. Please see the Concierge to make reservations for On-Site Activities. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. Enjoy a hand crafted cocktail like the Lahaina 78, or the Acai Berry Mojito while you take in panoramic views of the ocean and K'anapali Beach. We are STILL LISTED with Marriott as a Club Member, even though WE DID NOT RENEW OR PAY THE DUES! We finally discovered the issue keeping this from happening was YOU, Marriott! Chat is only available when logged in and within 90 days of your arrival date. Days! | Sure enough they were dirty with stains. This year is the worse vacation season we've ever seen. Any additional meals have to be purchased separately. 160 East Flamingo Road, Las Vegas, Nevada 89109 , USA. When I read him the contract language verbatim, he said he would investigate it, but we never heard from him again. Accompany your . In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The hostess did not seem to know what to do but soon after a manager came up and seated us almost immediately. And the best part, kids 17 and younger stay for free. I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Our timeshare has been worth our investment however the constant trying to upsell is extremely annoying. To Marriott, You are holding our timeshare hostage:1) You have either ILLEGALLY PAID DUES TO VACATION CLUB AGAINST OUR WISHES which is what Interval International says it looks like you did.2) OR you have LIED to us and YOU DID NOT RELEASE OUR TIMESHARE from your Vacation Club. My team members and I are truly local experts. Run. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Marriott Vacation Club has betrayed our trust and loyalty to the Marriott brand. Thank you for your positive review as we strive to be a home away from home to Kama'aina and visitors. SCAM. The full service restaurant is not open. Im so frustrated, this purchase should have been fun. Again, a fabrication. DIDN'T FIND WHAT YOU WERE LOOKING FOR?Tell us a little more so we can add your activity in the future. Time Share sales people are snakes. This property has made significant efforts and financial commitments toward becoming more sustainable by subscribing to one or more third-party sustainability certifications. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina 96761 , Hawaii, USA I have always enjoyed our timeshare and usually decline a meeting for further sales. The room was huge and spotless, nice kitchen, great bed and amazing views. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. Clean, fresh and not to overwhelming. They dont buy it back when you realize how lousy their timeshares are. The resort itself is only partially finished. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. They would not allow us to do this, and said we should have purchased vacation insurance. However, we got invited to a timeshare presentation at Marriott Oceana Palms, Riviera Beach, FL and decided to go. Kauhale Market is open daily 6:30a.m. to8p.m. Mauka Makai is open from 7 a.m. to 10 a.m. daily. Marriot is NOT what it used to be. We were told we could use the timeshare often and could travel to international destinations. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time. We were told we would be met as a VIP for registration. !Such a scene is unimaginable.No hotel should be aloud to operate at this standard. ReadMore, The road to Hana with a picnic lunch. We also still had to attend the presentation, or risk being penalized more financially. Honua Kai Resort & Spa is the perfect spot for the entire family to relax. ReadMore, See the Maui scenery from horseback. , Independently certified for sustainability. Hi there. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Come and join us under the sea and greet Mermaid Kealohi for a mermazing experience. Travel well in Hawaii at a resort designed with your well-being in mind. He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. This property has only been open for a few weeks so while I'm only giving the property 3 stars at the moment I think there is room for improvement once everything is up and running and they have more and better trained staff.