Each U.S. resident is usually allowed a duty-free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. I would like to do the reservations now July 2021>. must be identical to those on your cruise documents. Hn7RO@6hB7[X6A,wJC P]H?w=5~2VdQ Local Sales Taxes Applied where required. For CIBTvisas contact information visit Visa Service Provider. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Sign it in a few clicks. Beverage Management reserves the right to revoke the package if misused. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). Provided you have not requested early ticketing, no change fees will be charged for changes and cancellation made to Flexible Air prior to the cruise final payment due date. Luggage Direct is available on most of our vessels when sailing domestically in and out of the following ports: Copenhagen NEW our first international option (available for Lufthansa and SAS Airlines only), Cost is $19.95 per person / $29.95 for Copenhagen. endstream endobj 54 0 obj <>stream If you booked your air travel through Holland America Line, then we already have your schedule. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. Keep these items close at hand in your purse or jacket pocket. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. From outside the U.S. access 1-732-335-3278. Holland America Line and our local agents have spent much time in the selection of shore excursion tours. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. Edit your hollandamerica com family a friend online. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. upgrade using one of the links below, or call an agent at 888-737-9266. Q I have a Mac computer and am having trouble printing my Express Docs. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Any fees related to seat assignments are collected by the airline directly. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. endstream endobj 53 0 obj <>stream You have the option to choose what day of the month you would like your credit card to be charged. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. (Remember that checked luggage might not be accessible at all times.) All phone calls, whether inbound or outbound, are charged a satellite tariff. All staterooms have safes in the stateroom. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. Please keep this in mind when packing. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. We recommend booking your flight arrangements through Holland America Line's Flight Ease. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Well even take care of any flight changes if needed to join the voyage at the next available port of call. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Choose your next family vacation from a wide array of 7- to 10-day cruises or longer adventures. Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (prices are found in your stateroom directory). We have created a broad range of shore excursions with options available for every desired activity level. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. A Go to https://www.hollandamerica.com/ and click the MY ACCOUNT LOGIN and follow the easy registration process. Revel in spacious cruise ship rooms, breathe in expansive views and relax in easy elegance. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. Up to 15 drinks per day allowed, and bar service charges are included. 4.0. We cannot guarantee fulfillment of any items ordered less than 90 days prior to sailing. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. Holland America's new refer-a-friend program lets past guests earn future cruise credits by referring friends and family to make a new cruise booking. Traveladvisors should make checks payable and send to: Holland America Line Important: Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. An activity schedule for each age group will be delivered to your stateroom each evening. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. A credit card is required for all inbound phone calls to a ship. Only non-promo Onboard Credit can be used for cash withdraws and Casino play (cash/chips). Pricing changes occur once a week and are effective Wednesday-Tuesday. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. Holland America Line is not responsible for airline schedule changes. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. Relaxing treatment rooms also offer breathtaking views where guests can enjoy exotic skin, body and hair treatments ranging from hot stone massages and pedicures to hair styling and facials. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. We recommend that you explore our wide-range of activities to find those that appeal to you. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. Packages are non-transferrable and non-refundable. Fully Accessible You can print your boarding pass after Online Check-In is complete. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Each participant also receives aKids Club t-shirt. Up to 75% OFF 2nd Guest. BeverageManagement reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests. For the 10 day cruise on 11/14/2021 with the Have It All promotion can I make reservations for the excursions and special dining prior to boarding the ship? Your updated Express Docs information will be available online. When does the crew appreciation Save my name, email, and website in this browser for the next time I comment. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. We are two couples. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. This is a review of benefits for Shipboard US employees. Learn more about family cruises with Holland America Line. I dont see it listed and would like to know. Dial 1-800-993-5483 (US). If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. Click to learn more about family cruises with Holland America Line. For more information, see Are Transfers Included. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. REQUESTS MUST BE RECEIVED NO LATER THAN 90 DAYS PRIOR TO SAILING. Local sales taxes are applied where required. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. We really wanted to celebrate our back to cruising adventure, neither my wife nor I are big drinkers but I do like a good whiskey from time to time and felt this was a great deal for casual drinkers like us. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. I read somewhere they need to be made by July 6, 2021? Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. PDF TRAVEL ADVISOR APPLICATION FORM - GoHAL In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Yes, all Family & Friend rates are capacity controlled, availability changes daily, and may be withdrawn at any time for any reason. For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' Cruise Line Wi-Fi and Internet Packages - Cruise Critic Should you have further questions please contact our Guest Accessibility Department via email [email protected]. Is it possible to purchase the Have it All pack with the Elite rather than the Signature drinks package? Q With Express Docs, how will I receive luggage tags? Holland America Line is working closely with authorities and governments across the globe on health protocols. Q What does the email notification from Holland America Line look like? Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. If necessary, the cost of hotel accommodations is not included in the air price. The most important determinant of risk is the traveler's destination. On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Save up to 45% on 2023-2024 cruises while earning up to $300 Onboard Credit per stateroom!*. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Your Daily Program will list times and locations. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. Printable luggage tags are available at the Online Check-In start page and include your name, stateroom and departure date.