This helps Alexa get better acquainted with the wayyoutalk. In other cases, the issue is caused by the inclusion of Bluetooth speakers. This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. Scroll down to Settings and then select Your Profile. Same issue on Android 13, Spotify app version 8.7.78.373. How to Fix If Amazon Echo Not Playing Music From Spotify - Get Droid Tips To allow people to connect to your own Echo, you must turn on Guest Connect for the device. By the way, you can try using ViWizard Spotify Music Converter to download Spotify music then you can freely play them. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. Go Premium and : You can also switch to a mesh network if you run into frequent Wi-Fi problems in a certain room. This will keep Alexa from listening at all, but might not be the best choice for blocking out accidental waking if you use the Dot as a way to control your TV or home-theater equipment. While you here, let's have a fun game, Spotify stopped working on Amazon echo 4th Gen, can't find device anymore, If you appreciate an answer, maybe give it a. Really annoying that every time, I have to go to the Amazon app and play Spotify from there and then switch back to the Spotify app. This issue is impacting our listening and user experience. After a week of troubleshooting via trial and error method, watched more than 10 youtube videos, read more than 15 articles, I found a workaround that worked for me. ), Echo Dot 4 and Echo 4 (users in comments report 3rd generation is not affected). Select the Echo Dot thats giving you trouble and scroll down to Wake Word. All other devices stay unavailable. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Forgetting the Echo device from the Spotify app has also proved beneficial for users. Alexa App (phone): activate Spotify skill (all connected devices reappear, but not the removed unavailable one!). If you're a guest and want to turn off the feature, head to More > Settings > Your Profile & Family, then select your name and choose Guest Connect. These notifications are much louder than the Dots standard volume, which the designers did on purpose, thinking that people wouldnt want to miss these specific notifications. Your friends start laughing off your new gadget, and you start wondering if you wasted $35 on some glorified kitchen-counter ornament. In the Alexa app, delete and re-add the smart device youre having trouble with. I have followed all steps listed under the solution but I'm still experiencing the problem. Ultimately the device showed as "Unavailable to control." But after a while, these towers just may not be strong enough for the square footage of your home, or for the demands of new and more powerful smart-home devices. Issues with your network? Step 2. If Alexa multi-room audio doesn't work for you, there are some easy steps to take to get this feature back up and running. You can set up Spotify on Echo dot and then play certain tracks, playlists, artists, genres, and more from Spotify. Amazon brings Matter support to 17 Echo devices. Youre watching TV and theres a character on one of your favorite shows named Alex. 6 Ways To Fix Alexa Not Playing Spotify - DIY Smart Home Hub ", Delete and reinstall the Alexa app on your phone. Youre engrossed in an exciting book or work project, with your Echo pumping out your favorite tunes in the background. Echo Show has now disappeared which makes sense. Next, you should try unlinking your Spotify account and Skill from Echo. Contact Amazon support to see if the company is experiencing any issues. In cases where your Echo Dot is struggling to even hear your commands, try placing it in a quieter part of the room, or a new space altogether. Keep us posted on how you get going with this. Select the name of the checked connection and then tap Disconnect. Amazon Echos typically update themselves, often with a spinning yellow light, so you know not to disturb it. Given the above, how can you obtain earlier versions of the app? Part 2. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. A second option is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. Once the device lights up a steady blue, indicating its back on your network, try relaunching your music service. However, you can play Spotify music on Echo without the Spotify app on the premise of installing ViWizard Spotify Music Converter. I've followed all of Amazon's recommendations in relation to removing the skill, removing the account, resetting the device etc and nothing has worked. Top 7 Ways to Fix Siri Not Playing Music from Apple Music. I also encountered the same problem as this one. Whenever someone says her name, your living-room Echo Dot lights up blue, waiting for you to issue a command. Price When Reviewed. INCLUDES 1 YEAR OF AMAZON KIDS+ - A digital subscription designed for kids aged 3-12 to safely learn, grow, and explore. Part 1. One of our favorite Echo Dot features is the ability to make Drop In calls to family and friends who also have Alexa devices. If that makes you uncomfortable, it's time to head into the Alexa app. The Alexa app may fail to add them, or you may experience an unpleasant delay between the audio output of your various Alexa devices if you do manage to include them. Check our guide on how to link Spotify and make it default in Echo. Step 1. Is Alexa Having Trouble Understanding You? Solve These Common - CNET It's 10 / $10 more expensive than the regular Echo Dot, but comes with a year's free subscription to Amazon Kids+. You can also improve your Dots responsiveness with Amazons Voice Training tool. Echos can connect to the one-click purchase options on your Amazon account and order things with a voice command, a feature called voice purchasing. Your Dot would have to be muted all the time. If you use one music service to the exclusion of others, visit Music & Podcasts in the Amazon Alexa settings. Delete your multi-room music group. Restart the router and modem. At times, even the radio stations are responsible for buffering the playback of music. Sometimes, all it takes to reprimand these little hiccups is a couple of hard resets. You should already have the Alexa app on your mobile device if you own an Echo of your own. After the router and modem are back up and running, make sure your Echo devices are connected to the correct Wi-Fi network, then check to see if multi-room audio works. I tried doing clean re-installs for both apps and toggling "Show local devices only" in the iOS settings doesn't do anything. First, open your Alexa app. Unfortunately I might jump into the Amazon music wagon is this does not get solved quickly. If I start playing in one of the 3rd Gen echo devices, it has no problem, and when I try to switch the device via the Alexa app it freezes for an instant, as if it errored, and then stops playing. To do so, go to your phone Settings > Apps > Spotify or Alexa. At the Guest Connect screen, turn on Allow Guests to connect. None of them should have the same names. Welcome - we're glad you joined the Spotify Community! Zion is all 4 devices in the house and when I play through this, it does play through the 4th gen Dot! First, open your Alexa app. The Amazon Echo Dot and Echo Link are two handy little gadgets for bringing Amazon Music to an old-school audio systems or hi-fi. 1 Alexa won't play your music or says it can't find music. Amazon Echo speakers let you stream music from various services and devices. Thats why weve put together this guide. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify You should then see a checkmark next to the hosts name indicating that you have connected to the device. Here are all the Alexa devices supported by Spotify. Step 1. You then need to create an Alexa Voice ID in the app . Both devices are passcode protected and on the same wifi network. I have several other Echo devices (different models) but only seems to be occurring on the Echo. So instead of support helping, we're just being asked to stab in the dark on their behalf. If you are using the Spotify desktop apps, you will find the volume slider at the bottom. Another person with the same issue here! Open Play Store (Android) and App Store (iOS) and search for the apps name. It plays perfectly fine in the device that it can not find alone. How to Fix 8 Common Alexa and Amazon Echo Issues, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Fix It When Alexa says the Echo is Offline, How to Create a Smart Home Hub With Alexa, What Is an Alexa Preferred Speaker and How to Set One Up, Control Your Smart Home With the Alexa App for Android. ViWizard Spotify Music Converter will give you enough horsepower to download Spotify music for playing anywhere. There are several audio formats, including MP3, FLAC, AAC, M4A, M4B, and WAV, for you to choose from. Don't hesitate to give us a shout if you have more questions. Spotify and Apple Music servers can get bogged down from time to time, causing the services to run slow. Yeah, you! If youve done all the troubleshooting you can do, just shut down the music stream, wait five to ten minutes, then reboot. After this, link the account back up again using Alexa's music settings. The Guest Connect feature must also be activated. While its never fun to spend the dough, sometimes its just worth it to upgrade to one of the best wireless routers. While the Amazon Echo . Tap the menu in the top-left and go to Settings then select Music & Podcasts. Tap on it, and approve the pairing request. Sometimes this is all it takes to get things back to normal. Echos can use Amazon Alexa to control a variety of smart devices, which you can set up quickly in the Devices section of the Alexa app. After derigstration, i added the devices and they were automatically detected by Spotify immediately. 3. You do not have permission to remove this product association. I am having the same problem. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If a smart device connection drops, check the device app and the device's Wi-Fi connection. While troubleshooting for myself and as instructed by the amazon support I tried multiple times to hard-reset the echos, disconnect alexa in the spotify-apps (in the account management) , uninstall the Spotify skill, setup the echo dots again and reconnect spotify. If Alexa-enabled devices aren't connected to the same network, you'll experience the device unreachable error. Luckily Android allows downgrading. If you do, tap the notification and click Join to connect. In the Alexa app, go to More > Settings > Account Settings > Guest Connect. We shall start with the basic fixes first that tend to get overlooked. Otherwise, Alexa will disable access automatically within 24 hours or when the guest leaves the location. Select Spotify and tap Link account to Alexa to link Spotify to Alexa. I have the same issue. Restart your Echo. So you need to add the correct Spotify account to the Alexa app. Spotify, Pandora, Apple Music, Tidal, and others are included. Restart any Echo device that isn't working with multi-room audio, then check to see if multi-room audio works.