Albany Park uses a combination of materials to create their furniture, including: The combination of these materials results in furniture that is durable, comfortable, and stylish. Cute & comfy - did I mention that theyre customer service is beyond expectations?! Setup was easy (with two people). So happy with our couch and love seat. All I had to do was screw on the legs and they were ready to go. It fits perfectly. It definitely did what it said it would. It worked out so perfectly for our home. Slumber Search is supported by readers. Plus the design is similar to my loveseat. Press | Albany Park On the whole, I really like the sectional. We ordered one sofa, two chairs, and an ottoman. Its great to look at, and even better to lay/sit on. Score! I get so many compliments on how comfortable it is. If you have been looking for an oversized chair this is definitely the one! New vegan leather sofa is lit AF. Quick responses every time I emailed. Its very pretty - but its hard and not very comfortable. Similar to the Albany collection, upholstery options include vegan leather, velvet, and grey fabrics. Buy it now! Definitely the feature of my living room. The sofa sectional is great! Great buy. I had to have a friend help me and we had to use a drill to get the chaise connected to the rest of the sofa, which was pretty inconvenient. Maybe a solution is to ad more then one leg to the middle for more support its seems to be a rather long sofa so is should have more support. I waited 3 months for it to ship and once it did it came in like 2 days. I would compare this couch to a doctor office waiting room or dormitory furniture. Our daughter just lives there now! Comfortable! Just sitting on it causes the cushions to slip to the floor. Matches what was shown online. Albany Park Furniture uses recycled steel in its hardware to reduce its environmental impact. I had been eyeing this sectional for months and finally purchased it after closing on my first house. I didn't do anything special just gave it a wipe down with a mild cleaner every now and then (two kids). This couch was so easy to set up. It has held up super well over the last few months! We just bought a house and space is limited. The bench cushion was hard at first but has broken in nicely (make sure you dont sit in the same spot every time.) Love my Albany chair. 1-855-310-1450. I'm wondering if anyone else has experienced this firmness with this couch and if it has gotten plusher over time and frequent use? Ill show you what I mean after checking out AlbanyPark.com. We love this couch, it's as simple as that. The cushions are comfy- as with anything with feathers, they will need to be reshaped/fluffed regularly. our kids love to snuggle in it and its so perfectly soft! Really, really happy with it, perfect solution for me, and super cozy, pet friendly during the day too. Thank you! Love love LOVE this sofa! Blue velvet like fabric. The material is great and does not get scratched easily by my dogs nails. Assembly was kind of a pain. What more can you ask for? One piece broke off but we got it secured and it all worked out. Multiple emails, calls and no results. I bought the distressed vegan leather arm chair and received it a few months ago. so beautiful and comfy. Its beautiful- much nicer than expected and great quality. It makes it so the long seat cushion doesn't sag or leave marks from where people were sitting, and it's making the couch more of a functional place vs a place I just sink completely into. Just a weird hiccup, I thought. A friend who only saw a picture of the room thought it was a staged magazine photo. I kind of wish I bought the ottoman but it is so expensive. With 3 sophisticated core designs, its selection ranges from classy mid-century to cozy contemporary, offering sectionals, loveseats, armchairs, ottomans, and more. Let me just start off saying that this companys communication has been impeccable. But yes, you will have to wait for it. I absolutely love our sectional. Well built! I'm absolutely in love with this piece! We use it for blankets. Love my couch; easy to assemble and beautiful color and high quality construction. The couch is really beautiful! Its hard not to love this brands chic-looking furniture, but I have to keep in mind that sofas are more than looks. The green velvet is soft and adds a warm and earthy touch to our family room. The couch is soft, big, and comfortable so I really love it in my living room. I did have one issue aligning them but once I figured it out it was a breeze. I ordered the Park Couch, Ottoman, and Armchair in May. It is hard and not soft and the pieces move even after you hook them in together. I am OBSESSED. Freakin love our couch. Also, the process of sliding the pieces together is simple but that doesn't make it easy. Thanks AP! This sofa is comfortable and looks nice. albany park furniture bbb. It seems furniture isn't made for shorter people these days (not just this brand). Easy to vacuum cat hair off of. You can purchase class and elegance for a reasonable price at $1895 for the Park Sectional Sofa, marked down from $2495. Greatly appreciated Albany Park setting the expectation upfront on when we would expect our couch. I didn't think it was possible to find the perfect sofa for a living room with all of these separate, distinct styles. We get so many compliments on this armchair! A quest with a happy ending. This sofa is even better than what I expected. Perfect for 3rd floors, Horrible customer service and poor qualirt, Extremely poor logistics process and customer service, Horrible service - 2 months and still not deliverers, Terrible shipping experience, still waiting for delivery, Sectional Arrived Damaged/Unusable - still no resolution after over a week, Park Vegan Leather Sofa Looks awful less then a Year, Nice to look at, holds up to wear but not as comfortable as the photos would have you believe. The seat cushions on all items were very firm upon arrival, which I don't mind, and are much softer in the places they have worn in. The seat depth was just slightly less than I would have preferred, although I am 5'9" with rather long legs. Albany Park furniture has a striking appeal that adds panache and tremendous coziness to your space. Light weight so its easy to move around! Here are some of the materials they commonly use: Overall, Albany Park Furniture uses high-quality materials that are designed to be both durable and sustainable. Very comfortable and good quality. Not only did it get delivered to the wrong house, it was put in like I signed for it, and i was not notified it was being delivered or given the opportunity to schedule the delivery or check for damage. Then became Sept 14. I am in love with my sofa!!! It shipped quickly and was easy to put together, even for one person. NOTHIHNG COULD BE FURTHER FROM THE TRUTH! We love this couch. When the sectional arrived, it was missing multiple crucial pieces needed to assemble it. I also waited to do a review because I wanted to see if I would eventually like it. We opted to try out the Albany loveseat ($895, originally . Let me start by saying, we absolutely love our Kova and are really glad we discovered Albany Park. Very pleased with the finish and the build, looks great in our room. The pros: Budget-friendly, high value modern sofas with good reviews from customers. I asked them to call me and they wont call me back nor answer their phones during business hours. We got a full couch, loveseat and side chair. Overall happy with it but if I were a little more OCD it would bother me. See BBB rating, reviews, complaints, & more. High quality. Add elegance and flair to your living room with the Park Armchair. It is very easy to put together. Very firm and requires tons of pillows in order to make it comfy enough for lounging and watching tv. It seems sturdy, even though at first I was concerned. One day this popped up on my Instagram ads and I immediately fell in love! Best online furniture experience- need the armchair and ottoman now! A regular couch would be much easier to put together, but the sectional connectors are really difficult and built with small holes. It is pretty large so make sure to measure your room first. This sofa fits well into cozy spaces with contemporary or even rustic styles. The brand's curated selection is packaged and shipped with intention: shipping and delivery are fast and free (the Park Armchair, for instance, can be shipped within 4 business days at the time of writing), and each space-conscious box is carefully designed . A bit overwhelming to receive shipment, but I opened each box and carried the pieces upstairs individually, breaking down boxes as I went. Originally I compromised by going with the vegan leather for the sake of availability and timing but I'm really happy with it. Bad experience. So beautiful, soft, and comfortable. One of my pieces came screwed on wrong to fit I to the couch exactly, but once that was fixed and it was out together it fit beautifully! The Kova line offers velvet and plush fabric upholstery for added softness. Love it! Not all reviews are as glowing though, as there were a few reports of long shipping times. If youre dealing with small spaces or awkward entries, this couch will probably work for you too! I am so happy with my purchase and when I expand my home in the future, I will continue to shop with Albany Park! This chair checked all of those boxes and I especially love that it's a family owned company (which made me even happier about my purchase!) More firm than soft which I like a lot. Very easy to put together, I love it so much! The cushions have picked up a lot of fabric pills that lint removers can't seem to pull off. 100% will be sticking with Albany Park for future upgrades! Aside from the style and comfort, my favorite thing about the furniture is that no matter what my three kids do to it, it always comes out clean. We have really been enjoying this couch. There have been many a days that I have fallen asleep on it and woke up feeling fine. So now, thanks to this not consumer friendly company, I am left with an eyesore of a sofa in my home and all of that money is gone and wasted. THE WAIT IS OVER. i purchased the Albany Park Kova Pit after reading the reviews and doing many hours of researchvideos,blogs, their ads..etc. However, I should note that there are only a limited number of outsider sources that hold reviews for this brand. They offer feather wrapped premium foam cushioning, and also machine washable removable upholstery in many cases. The ships within 5-7 business days that we originally saw did not end up being accurate at all. The only thing bad about this experience was the shipping. I highly recommend this sofa. Customer service was responsive and emailed back within a business day. Came very quickly too and I was concerned being in all standard size shipping boxes it wouldn't be sturdy or look good but for a lowish back sofa like this is it's perfect, and the strong steel tracks that pieces easily connect with are big and sturdy enough to really make it solid and that standardized size made it easy to ship and receive quickly unlike other custom furniture companies that are super slow right now 'for COVID' but also always lol. Highly recommended. It's been a couple of weeks since I've had it but I'm very happy with it. Only small hiccup was an unexpected shipping delay of a couple weeks and half the couch arriving two days before the other half. Took 30 days to get me a replacement part. Customer service was not helpful in providing us with information on when we would get the pieces and wouldn't answer our questions. Go for the more extravagant option with the Park Sofa for $995, marked down from $1399. As stated was very skeptical when buying without having sat on but WOW. I really wanted to like this sofa & I knew I was taking a risk buying it sight unseen, however just as i feared I shouldve just found one I could actually try out. It feels like real leather and looks so much more expensive than it is. Fun, easy, stylish furniture, highly recommended, Ill never buy a sofa without sitting on it again. Therefore when an odd mark appeared in the spot I love to sit in, I was concerned. Get it now. It's comfortable, well built, and looks great in our space However, the batch of cushions that we received with our couch have given us some issues. The cushions are thinner than expected and not soft, even after weeks of breaking in. The center of the sofa is significantly more worn in than the sides after just over 5 months of wear. I'm 5'9 and I still fall asleep on this little space! It is the perfect size and color. Albany Park Furniture Reviews I love this sofa. It took a bit of time buuttt pen marks? Perfect color (olive green) and it easily fit up my narrow stairs! It wants you to be satisfied for as long as humanly possible with your Albany Park furniture. The blue velvet is so rich and luxurious! Oh, I had to call about the "discount" they advertised online at the time of purchasing the furniture and "prove" I bought it during their $100 off promotion. Now we will be finding a place for it. We all say its hard to get out of, literally, yes! To make this as short as possible because its already consumed too much of my time, this product IS HORRIBLE. I would recommend this to anyone who is searching for the perfect piece for a small room or apartment living. 2 of them seem (and especially one) to not be as denses than the rest of the cushions, more flats. I purchased one of these and when it came in, I loved it so much that I had to get another one. And then when it was time for it to be shipped, I got a weird voicemail from the shipping company they use. My only gripe with it is since its velvet it shows every speck of dust and I find myself lint rolling it every day. Easy to put together & great delivery. Took a little longer to receive than promised, but worth the wait. Overall, HIGHLY recommend for smaller spaces Great couch! If the incredible UPS man hadn't offered to shove them up my stairs and to my landing I would have definitely needed a second person to maneuver them. My wife and I price matched and researched everywhere before settling on the Kova Pit couch and I can 100% say we made the best decision. That is not true with the vegan leather because the back or bottom has a black fabric that helps keep the cushion from sliding around. The shipping company never called me back to reschedule a new delivery date. I love that their basic collection is easy to navigate and simpleunlike retailers with 100s of brands to choose from. From the initial ordering, to putting to couch together, my experience with Albany Park has been easy and perfect! It comfortable, a good mix of firm and plush. Overall it is a good couch. It is on the firm side but still very comfortable. The holes didn't match up so you could insert all four screws (Also weird that the holes are pill shaped instead of a circle). We LOVE our Kova L Shape Sectional with Ottoman! I wouldnt suggest getting the leather fabric if you have a large dog, my dogs nails have very easily scratched my cushions up already. They are so comfortable and I love seeing the gorgeous pattern. Business Response /* (4000, 18, 2021/06/24) */ BBB has been in contact with Patrick at Park's Furniture to discuss this matter. The color and fabric are wonderful! We are very happy with it! The couch is a bit big for the room where I placed it; we could change the configuration to 2 parts and an extension (easy to do that thanks to good craftsmanship) but once you enjoy the full length of the couch - you can't go back. Avoid these clowns and shop locally. The seat dimensions seem tailored to the morbidly obese clientele. It is scratched and looks terrible in less than a year. This couch is beautiful, comfortable, and functional. Its comfortable and was easy to put together. The Kova Pit is comfortable and has become our new favorite family spot. But I set it up yesterday and it's not nearly as easy as they say it is. Given the supply chain issues, I was worried it would be delayed longer and kept checking in. Together they make a beautiful sectional that is perfect for our space. TO BE CLEAR - Our issue is not the month long delivery wait, rather the promises we were told earlier in the timeline that left us expecting a couch in just a few days. "Love at first sight . The visions are not super soft but the fabric feels nice and looks beautiful. I'd post a pic because I'm really proud of how it makes the old 70s panelling in my new house look - just a little messy from moving still, as my vacuum broke.